1. Who you are dealing with
Xerquvatv ("we", "us") runs the website xqv.169-58-186-70.nip.io and provides access to an IPTV streaming service ("the Service") for viewers in Australia. Placing an order, asking for a trial or using the Service means you accept these terms.
2. What the Service is
For the period you pay for, the Service opens live television channels and on-demand content delivered over your internet connection. Line-ups and on-demand titles shift over time, and we make no promise that any one channel or title stays available for the life of a term.
You supply your own connection and a device that can run a player. The setup guides are free, and support runs on WhatsApp.
3. Ordering and paying
Orders are finished on WhatsApp. The figure quoted in that chat is the whole price in AUD, and nothing recurs — terms never renew on their own.
Your account switches on once payment is confirmed, usually under 15 minutes.
4. Fair use
One account covers one household. Handing login details around in public, reselling access outside the reseller program, or using the Service to rebroadcast streams will close the account with no refund.
The number of streams that can play at the same time is capped at the screen count of your term.
5. Refunds and your consumer rights
Each term carries a 7-day money-back guarantee, set out in full on the refund policy page. Claims are made on WhatsApp. Nothing in these terms takes away rights you hold under the Australian Consumer Law, which apply on top of the guarantee.
6. Keeping it running
We aim for 99.9% uptime and run more than one server, but the Service leans on third-party networks and can be interrupted for maintenance or for reasons outside our hands. A long outage is made good with extra days added to your term.
7. Where liability sits
The Service is supplied as it stands. So far as the law allows, and subject to the consumer guarantees above, what we can be liable for on any claim is capped at what you paid for the current term.
8. Updates to these terms
These terms may change. The date at the top marks the current version, and carrying on using the Service after a change means you take it as read.
Questions about this policy: message us on WhatsApp +212 610 046 062 or use the contact page.